You can control office categories by going to Special task menu then click on the categories mananger and select office category as seen on the image below
List of Office categories appears
Then click on Add category to create a new one or click on the edit button if you wish to edit previously created one.
Form of adding / modifying category appears.
In this form you’ll be able to define:
- Category Title
- Category description
- Available for
- Visit Purpose
- Phone Purpose
- Enquiry Type
- Enquiry Source
- Complaint Type
- Complaint Source
After finish, Click on Add catgeory or Edit catgeory to save the changes